Live technical production
A dedicated operator manages meeting controls, participant access, audio, video, screen sharing, and live troubleshooting.
THE TEACHER TEACHES. WE RUN THE ROOM.
Better meetings.
Fewer distractions.
Live technical production and moderation for online classes, workshops, webinars, and high-stakes virtual events.
Explore meeting support ↓
WHAT CLIENTS SAY
01–04 / 20
Comprehensive event support
“[ECG consultant] went above and beyond to support our event, and it is absolutely evident that their contributions led to a successful meeting. During the preparation call, they walked through all the settings and helped me set up polling questions. They researched answers to my follow-up questions, resolved a panelist’s audio issues during the event, and were attentive and proactive about other issues that arose. I know the event would not have gone nearly as well without their help.”
National webinars with hundreds of attendees
“I always use [ECG consultant] for my online events. I manage national webinars involving hundreds of doctors, where the risk of something going wrong in front of our customers is high. With [ECG consultant], I feel confident and at ease. Even the attending doctors have commented on how professional and well-run the webinars are. The support has been so good that I recommended [ECG consultant] to another business unit.”
Last-minute webinar for 250 doctors
“[ECG consultant] was fantastic when we needed last-minute support for a webinar attended by 250 doctors. From converting the meeting into a webinar and helping a presenter who was not technically experienced, to supporting questions during the presentation and managing the spotlighting, the assistance was amazing. Even the doctors completing the post-event survey commented on how well-run the event was.”
Successful production despite unclear instructions
“[ECG consultant] managed everything on the day with great speed, thinking through spotlighting, video presentation, and more—even though some of our instructions had not been clear or correct in advance. The result was a smooth production. They highlighted potential issues, provided clear guidance, and responded quickly to pre-meeting questions. Thanks to this support, our meeting was a great success.”
Before, during, and after the call
“[ECG consultant] was extremely efficient and helpful before, during, and after the call. During the rehearsal, they asked the right questions so there would be no surprises during the live event and offered suggestions that helped everything run smoothly. Because it was my first operator-assisted call, they arranged a separate call beforehand, answered all my questions thoroughly, and put me at ease.”
Coordination with an external production company
“[ECG consultant] was professional, extremely knowledgeable, and always attentive to my concerns. They made themselves available at short notice and knew how to help when I was nervous about different issues arising. We hired an external audio and video production company for the two-day event at the last minute, and [ECG consultant] worked with that company to fill the gaps wherever needed.”
Patient, step-by-step technical guidance
“[ECG consultant] was knowledgeable and patient with me while I was learning how to use the meeting technology in the conference room. They gave me step-by-step instructions, and everything worked perfectly. [ECG consultant] partnered with us to ensure that our online event went smoothly. I would definitely work with them again.”
Solving a polling failure during a live event
“Exemplary service! [ECG consultant] is always patient while I work through slide transitions and video playback. At our last event, the polling platform was not functioning properly, so they retrieved the questions and placed them in the chat, allowing us to continue. They also helped make the video presentation run extremely smoothly.”
Preparing a first-time webinar organizer
“[ECG consultant] was extremely helpful and thorough. They made sure they understood all of our requirements during the preparation meeting and carefully documented everything for the event. They helped us feel comfortable managing the different aspects of the webinar, answered questions as they arose, and provided excellent support throughout.”
Proactive technical recommendations
“[ECG consultant] provided excellent support to our team and helped make our event a huge success. They offered valuable tips and recommended changes to the webinar settings to ensure that the event ran smoothly. We greatly appreciated the help and attention to detail and would certainly use [ECG consultant] again.”
Improving video, sound, and screen sharing
“[ECG consultant] was wonderful, and we will be requesting the same support for future online events. They knew the platform extremely well and intuitively helped us troubleshoot issues before they became problems. During the event, they offered advice and suggestions to improve the video, sound, and screen sharing.”
Global town hall and interpreter troubleshooting
“[ECG consultant] was a great partner in ensuring the success of our global town hall. They stepped in wherever necessary and helped deliver a flawless event. When an issue arose with our interpreter, [ECG consultant] was able to troubleshoot and resolve it on the fly. I would recommend this assistance to all my colleagues.”
Managing numerous speakers and a panel
“[ECG consultant] was an excellent partner—very knowledgeable and reassuring. The town hall featured many different speakers, including a panel, and [ECG consultant] was able to spotlight everyone seamlessly. It was a great event.”
Anticipating problems and preparing backup plans
“[ECG consultant] was a pleasure to work with—very professional and knowledgeable. They anticipated issues that could arise during the event and already had backup plans prepared in case they were needed.”
Choosing the right event format and settings
“[ECG consultant] was very helpful in guiding us toward the most appropriate event format and helping us understand the settings we needed. We hope to work with [ECG consultant] again on more complex events in the future.”
Identifying a serious problem before the event
“[ECG consultant] saved the day—and our town hall—by noticing that the QR code for our question-and-answer session was not working in the presentation. I was able to correct it immediately before the town hall began. Otherwise, it could have caused a serious problem during the event.”
Managing last-minute requests professionally
“[ECG consultant] managed all of our late requests, unclear instructions, and video content with patience and speed. They made our meeting professional and successful. We could not have done it without them.”
Resolving panelist access problems
“[ECG consultant] was extremely knowledgeable, supportive, and courteous. They stepped in and helped panelists who were having trouble accessing the webinar. This was tremendously helpful when several things were happening at the last minute.”
Enhancing the meeting through preparation
“[ECG consultant] was extremely helpful in preparing for the meeting and educated us about additional features that could improve the event. The meeting and each of its individual segments ran perfectly, with excellent communication throughout the process. Outstanding!”
Calm, responsive support throughout
“[ECG consultant] was incredible. I do not know what I would have done without the help and support. They answered every question, email, and message extremely promptly, regardless of the time. Very knowledgeable and an absolute pleasure to work with!”
Consultants’ names and client-identifying details have been redacted or generalized to protect privacy. Testimonials have been lightly edited for grammar, clarity, and length without changing their meaning.
QUIETLY HANDLING THE COMPLEXITY
Let the instructor
focus on the class.
We manage the technical details, breakout rooms, and participant issues behind the scenes so the person leading the session can stay present and teach.
Breakout-room management
We create, open, monitor, and close breakout rooms so instructors can stay focused on the class and its content.
Moderation & participant support
Chat, questions, hand raising, permissions, and individual technical problems are handled quietly in the background.
Planning, rehearsal & follow-up
Run-of-show preparation, speaker checks, rehearsals, recording support, and post-session handoff reduce avoidable surprises.
ONE TEAM · TWO PRIORITIES
Content in front. Technology in the background.
MULTILINGUAL · ACROSS TIME ZONES
Support that follows
your audience worldwide.
Our international technical team supports online sessions across languages and time zones, helping global participants get into the room, stay connected, and focus on the conversation.
CURRENT AND FORMER END-USER CLIENTS
Current and former clients supported through Elite Consulting Global’s online meeting services.
WHAT CLIENTS SAY
11–14 / 20
Comprehensive event support
“[ECG consultant] went above and beyond to support our event, and it is absolutely evident that their contributions led to a successful meeting. During the preparation call, they walked through all the settings and helped me set up polling questions. They researched answers to my follow-up questions, resolved a panelist’s audio issues during the event, and were attentive and proactive about other issues that arose. I know the event would not have gone nearly as well without their help.”
National webinars with hundreds of attendees
“I always use [ECG consultant] for my online events. I manage national webinars involving hundreds of doctors, where the risk of something going wrong in front of our customers is high. With [ECG consultant], I feel confident and at ease. Even the attending doctors have commented on how professional and well-run the webinars are. The support has been so good that I recommended [ECG consultant] to another business unit.”
Last-minute webinar for 250 doctors
“[ECG consultant] was fantastic when we needed last-minute support for a webinar attended by 250 doctors. From converting the meeting into a webinar and helping a presenter who was not technically experienced, to supporting questions during the presentation and managing the spotlighting, the assistance was amazing. Even the doctors completing the post-event survey commented on how well-run the event was.”
Successful production despite unclear instructions
“[ECG consultant] managed everything on the day with great speed, thinking through spotlighting, video presentation, and more—even though some of our instructions had not been clear or correct in advance. The result was a smooth production. They highlighted potential issues, provided clear guidance, and responded quickly to pre-meeting questions. Thanks to this support, our meeting was a great success.”
Before, during, and after the call
“[ECG consultant] was extremely efficient and helpful before, during, and after the call. During the rehearsal, they asked the right questions so there would be no surprises during the live event and offered suggestions that helped everything run smoothly. Because it was my first operator-assisted call, they arranged a separate call beforehand, answered all my questions thoroughly, and put me at ease.”
Coordination with an external production company
“[ECG consultant] was professional, extremely knowledgeable, and always attentive to my concerns. They made themselves available at short notice and knew how to help when I was nervous about different issues arising. We hired an external audio and video production company for the two-day event at the last minute, and [ECG consultant] worked with that company to fill the gaps wherever needed.”
Patient, step-by-step technical guidance
“[ECG consultant] was knowledgeable and patient with me while I was learning how to use the meeting technology in the conference room. They gave me step-by-step instructions, and everything worked perfectly. [ECG consultant] partnered with us to ensure that our online event went smoothly. I would definitely work with them again.”
Solving a polling failure during a live event
“Exemplary service! [ECG consultant] is always patient while I work through slide transitions and video playback. At our last event, the polling platform was not functioning properly, so they retrieved the questions and placed them in the chat, allowing us to continue. They also helped make the video presentation run extremely smoothly.”
Preparing a first-time webinar organizer
“[ECG consultant] was extremely helpful and thorough. They made sure they understood all of our requirements during the preparation meeting and carefully documented everything for the event. They helped us feel comfortable managing the different aspects of the webinar, answered questions as they arose, and provided excellent support throughout.”
Proactive technical recommendations
“[ECG consultant] provided excellent support to our team and helped make our event a huge success. They offered valuable tips and recommended changes to the webinar settings to ensure that the event ran smoothly. We greatly appreciated the help and attention to detail and would certainly use [ECG consultant] again.”
Improving video, sound, and screen sharing
“[ECG consultant] was wonderful, and we will be requesting the same support for future online events. They knew the platform extremely well and intuitively helped us troubleshoot issues before they became problems. During the event, they offered advice and suggestions to improve the video, sound, and screen sharing.”
Global town hall and interpreter troubleshooting
“[ECG consultant] was a great partner in ensuring the success of our global town hall. They stepped in wherever necessary and helped deliver a flawless event. When an issue arose with our interpreter, [ECG consultant] was able to troubleshoot and resolve it on the fly. I would recommend this assistance to all my colleagues.”
Managing numerous speakers and a panel
“[ECG consultant] was an excellent partner—very knowledgeable and reassuring. The town hall featured many different speakers, including a panel, and [ECG consultant] was able to spotlight everyone seamlessly. It was a great event.”
Anticipating problems and preparing backup plans
“[ECG consultant] was a pleasure to work with—very professional and knowledgeable. They anticipated issues that could arise during the event and already had backup plans prepared in case they were needed.”
Choosing the right event format and settings
“[ECG consultant] was very helpful in guiding us toward the most appropriate event format and helping us understand the settings we needed. We hope to work with [ECG consultant] again on more complex events in the future.”
Identifying a serious problem before the event
“[ECG consultant] saved the day—and our town hall—by noticing that the QR code for our question-and-answer session was not working in the presentation. I was able to correct it immediately before the town hall began. Otherwise, it could have caused a serious problem during the event.”
Managing last-minute requests professionally
“[ECG consultant] managed all of our late requests, unclear instructions, and video content with patience and speed. They made our meeting professional and successful. We could not have done it without them.”
Resolving panelist access problems
“[ECG consultant] was extremely knowledgeable, supportive, and courteous. They stepped in and helped panelists who were having trouble accessing the webinar. This was tremendously helpful when several things were happening at the last minute.”
Enhancing the meeting through preparation
“[ECG consultant] was extremely helpful in preparing for the meeting and educated us about additional features that could improve the event. The meeting and each of its individual segments ran perfectly, with excellent communication throughout the process. Outstanding!”
Calm, responsive support throughout
“[ECG consultant] was incredible. I do not know what I would have done without the help and support. They answered every question, email, and message extremely promptly, regardless of the time. Very knowledgeable and an absolute pleasure to work with!”
Consultants’ names and client-identifying details have been redacted or generalized to protect privacy. Testimonials have been lightly edited for grammar, clarity, and length without changing their meaning.
MAKE THE NEXT SESSION RUN SMOOTHLY